To our Dear Patients,
We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.
Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.
Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.
Over the past eight weeks, we have taken multiple webinars, spoken to many of the industry’s leaders and have educated ourselves on how to create a safe and comfortable environment for our team and patients. Some of the steps we have taken are:
- Purchased a medical-grade air purifier that changes the air 6 times every hour (every 10 minutes). Please ask Dr. Orfaly for more details…he is very proud of this machine.
- Installed a new pump for our clinical suction system to ensure we decrease any aerosol.
- Purchased additional high volume evacuation instruments to ensure we decrease any aerosol.
- Installed new vinyl floors in the treatment rooms which will aid in disinfection.
- Installed new water filtration system
You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:
- Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office.
- You will find hand sanitizer in the reception area and other places in the office for you to use as needed.
- You may see that our waiting room will no longer offer magazines, children’s toys and so forth, since those items are difficult to clean and disinfect.
- Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
- We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.
To adhere to social distancing, we ask that when you arrive at the building, you stay in your car and wait for us to text you when to come in. The number that we use to text with is 978-216-2643. Please have your cell phone on. We ask that everyone has a facemask on when entering the building.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at (978)744-1209 or visit our website at https://fisherorfalydental.com.
Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.
Dr. Orfaly, Dr. Fisher, and team